Case Studies

More Studies from Black Expressions

More Information

BlackExpressions is a part of Direct Brands, Inc., who together with its sister company Brookspan, is the largest direct-to-consumer distributor of media products in the United Stated and Canada.

    Black Expressions: Website Recommendations, Email Recommendations, and Email Remarketing Messages

    The Challenge

    Special interest clubs offer many items for a category in which the customer has already shown a strong level of interest. The biggest challenge with a special interest club like BlackExpressions is determining which items the customer would most likely be interested in at that time.

    The Solution

    Our personalization recommendation engine focuses on purchase activity correlation, as well as highlighting popular items and newly released items when making recommendations for a member of BlackExpressions.