Case Studies

More Studies from CSN Stores

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Headquartered in Boston, CSN Stores LLC (www.csnstores.com) is a $380 million+, privately held company serving customers in the U.S. Canada, the U.K., and Germany, providing unparalleled selection, great customer service, and significant savings.

    CSN Stores: Ink and Toner Finder

    The Challenge

    The process of buying replacement ink for a printer can be frustrating due to the various part numbers which determine printer-to-ink compatibility. CSN Stores was concerned it may not be capturing as many sales as possible in the Ink and Toner category. CSN wanted a way to simplify and improve the customer experience.

    The Solution

    Utilizing iGoDigital's accessory finder platform, CSN's Ink & Toner Finder displays 3 simple choices to help consumers find and select the right ink. Select the brand of your printer, select the series of your printer, and/or select the model of your printer to get the exact ink you need.