Overview
iGoDigital’s Guided Selling software platform empowers online retailers to present relevant and personalized product recommendations to each shopper, resulting in a dramatic increase in conversion rates, average order value, and revenue.
With iGoDigital Guided Selling, YOU choose how you want to offer personalized recommendations.
Guided Selling Tools
By emulating an experienced salesperson or your smartest friend, iGoDigital's Guided Selling Tools replicate and improve upon the in-store shopping experience by providing personalized, highly-accurate product and related accessory recommendations.
We analyze aggregate and individual shopper behavior, along with collective product attributes to display the most relevant product recommendations to each shopper.
Product, Accessory, and Gift Finders
Product Finder
iGoDigital's Product Finders walk customers through a brief series of lifestyle and usage questions or filters in order to provide highly accurate and compelling product recommendations, based on each individual’s specific needs.
Accessory Finder
iGoDigital's Accessory Finder collects product ownership attributes, analyzes product compatibility, and guides shoppers to the proper accessories for a given product. Examples include: Ink & Toner Finders, Battery Finders and Memory Finders.
Gift Finder
iGoDigital's Gift Finder walks customers through a brief series of gift and recipient-related questions that provide highly accurate purchase recommendations perfectly suited for both the recipient and the shopper.
eCounseling Tool:
iGoDigital’s eCounseling tools provide a consultative or educational approach to diagnosing a potential problem and suggests a solution. For example, Olay uses our eCounseling tools to help customers find the correct products that fit their skin type or lifestyle.