Service Beyond the Software
We are with you on every step of your personalization journey, and beyond. When transformed from vendor into partner, iGoDigital provides a variety of strategic services to help maximize your ROI from our industry-leading recommendations engine. iGoDigital’s client success team operates as an extension of your company, integrating your personalization strategy into your overall marketing programs. We are here to work with you not just during the implementation, but over the lifetime of our partnership.
Leverage our expertise. We provide recommendation tools for 7 of the Internet's top 10 most visited retail sites and dozens of mid-market retailers. We have tapped these experiences to provide practical and tactical approaches to give you a winning strategy for personalization.
Services to capitalize on your personalization investment:
- A/B Testing
- Recommendation Scenario Optimization
- Event Trigger Optimization
- Statistical Data Analysis and Benchmarking
Your personalization journey, and beyond
We believe that helping to drive smarter retail is an ongoing process. From project kick-off to status updates and post-launch reviews, we meticulously manage the deployment and implementation of your iGoDigital Product Recommendations and Guided Selling Tools. Ensuring clarity, precision, and innovation, we design a custom project plan that aligns with your vision and helps you implement best practices that make the most sense for your business objectives. After you go live, our team of experts is constantly testing, refining and innovating, ensuring that you are able to maximize your investment and increase the value of your iGoDigital solutions.
Our commitment to the retail industry allows us to build the most experienced and talented team of experts focused on your specific needs. Take advantage of our team of recognized thought leaders and technical experts who provide the ongoing best practices we’ve used to make many of the top retailers successful.
Customer Support
Need some assistance with your iGoDigital products? No problem – we’ve got you covered. We are committed to our clients’ success and this is evident in our commitment to providing unparalleled support and issue resolution. Feel free to contact us to address any questions or issues that might arise.
